CRM Insights Use Cases - Acquisition, Upsell & Retention

Onboard your CRM file to the Resonate Ignite Platform to connect your first-party audiences to 15,000+ insights that provide a holistic understanding of your customers to support data-driven, personalized marketing across all channels.

Drive growth at all stages of the customer lifecycle – acquisition, retention and upsell – by understanding what matters most to your most valuable audiences through signals outside your firewall.

Below are videos that show an example of each use case, along with training slides that have step-by-step instructions across various industry examples. 

ACQUISITION

Acquire new customers through more effective and personalized messaging & targeting. Learn more about your high-value customers and find more people like them.

RETENTION

Reduce churn by understanding who is likely to switch and why.

UPSELL

Increase customer lifetime value by finding new upsell opportunities.