Better Audience Delivery Management & More Robust Category Search Filter – December 9, 2021

Our December 2021 release brings many enhancements that will improve your experience when managing audience deliveries and when searching for insights within an analysis.  

 Here’s a summary of what’s new:

• Pause or complete an audience delivery in any state  
• Consistent delivery status order across platform  
• More robust category search filter in analytics  
• Recent Events Flash Waves 14-18 inactivated   
• Recent Events Flash Wave 22 now available 
• Bug fix to the Audience Insights export for statistically insignificant insights

Better Audience Delivery Management 

Pause or Complete a Delivery 

We’ve added two additional delivery actions to help make managing your audience deliveries easier – Pause Delivery and Mark as Complete.  You can now pause or complete an audience delivery in any state directly from Your Deliveries or from the Delivery Details page. 

To update the delivery status from Your Deliveries page, first navigate to your active deliveries from the Dashboard or Engagement Center. Then select the dropdown next to the Delivery Actions button to pause, complete, or fix your audience (if in an error state). 

To update the delivery status from the Delivery Details page, select the View Details button. Once you are on the delivery details page, you can update your delivery by selecting the dropdown next to the Delivery Actions button at the bottom right of the page.

Audience Deliveries Ordered by Status

To improve the overall experience when managing audience deliveries, we’ve also updated the order that deliveries appear on the Your Deliveries page in the Ignite Platform. Deliveries will automatically appear in the following order: Error, Delivering, Pending, File Ready, Paused, Complete. Within each status the most recently created delivery will appear at the top. This view will allow you to quickly see the most recent audience deliveries that are in error state, making it easier to fix, pause, or complete the delivery. If you’d like to only view audience deliveries of a specific status, the dropdown at the top of the page will allow you to select status type.  

You will see the new order reflected on Your Deliveries page. 

More Robust Search Feature in Analytics Tab  

 When building an analysis in the Analytics tab within the Intelligence Center, you can now find insights quicker and easier with a new category filter in the search bar. 

By default, all categories will be selected. To update the categories for your search, select the dropdown next to All Categories to check or uncheck categories from the list.  

If the insight you are searching for can’t be found within the category or categories you’ve selected, you will see “no insights found.”   Expand your search to locate the insight you would like to analyze. 

If the insight you’re searching for applies to multiple insights within the categories you’ve selected, you will see the list of insights and their corresponding location so you can easily find the insight you’re looking for.  

Recent Events Flash Waves 14-18 Inactivated  

To ensure that clients always have access to the most relevant and fresh data, we are inactivating attributes from Recent Events Flash Waves 14-18. This means that attributes from Recent Events Flash Waves with the following dates: April 2 - April 14, April 15 - May 5, May 25 - June 8, June 9 - June 28, and July 14 - August 2 are now exclusively under Resonate Elements. 

Using the attributes within Resonate Elements allows you to take advantage of the following use cases:  

• View Coronavirus attributes as insights against other audiences     
• View Coronavirus attributes as insights against their digital footprint     
• Measure them through Audience Crosstab     
• Include Coronavirus attributes in Data Append 

To learn more about how to edit your audiences with these attributes, read our Knowledge Base Article here. 

Recent Events Flash Wave 22 Now Available 

Wave 22 of our Recent Events Flash Study is available in your account now. This wave continues to track customer sentiment around COVID-19, upcoming holiday plans, and recent events to help you form in-the-moment, meaningful connections with our fresh, relevant insights. It was fielded from November 15 - December 1, 2021 and had 3,747 respondents.

To view the list of Flash Attributes that are new in Wave 22, please reference our Knowledge Base Article here.

Bug Fixes

When exporting an Audience Insights CSV file from an analysis, previously any insignificant insight would be excluded from the export. Now, all insights will appear in your export so that you can still reference the audience insights that do not have statistically significant data.