Soon you’ll see a slightly different log in screen when you log into Resonate as a result of some updates we are making to our backend authentication infrastructure. We want to make you aware of this so that you’re not alarmed when you see the slight change. There's no action required by our clients as a result of this update.
Today's log in page is on the left, and after our updates it will look like the image on the right, with a wider log in button.
You may notice that as you're being logged in, the url will slightly change from signin.live.resonate.com to login.resonate.com. But don't worry, your vanity url and any bookmarks you have to log into Resonate will continue to work. There's nothing for you to do!
So why the change? We're updating our backend authentication infrastructure to use Auth0 as our authentication provider. Auth0 enables us to offer single-sign on (SSO) as a feature for our clients in the future, and bolsters our authentication security. If you're interested in SSO as a feature, contact your CSM or Sales Rep for more information.
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